A lot of Amazon sellers contact us because their listings have been hijacked by another seller. They are generating lower revenue than before and the quality of the product is questioned by the users in the reviews. Their product ranks are getting down because someone else is providing the same product at a lower price. This is a very complicated situation because the businesses invest so much time and money to create a product, to obtain good reviews and to promote it. The new sellers on the Amazon platform are afraid because of the hijackers.

There are ways how you can prevent others from hijacking your Amazon listing. There are also various methods of how you can hijacker removal from your Amazon listing.

In short, there are 3 ways to remove hijackers:

  • Deal directly with Amazon through their support center (not always effective and time-consuming as you often need to do a test buy);
  • Legal way through cease and desist letters and often with an attorney representation (can be expensive and also not always effective);
  • Other ways, when you know somebody in Amazon who can help your case (quick and effective, but you need to have connections) or through software.

How can we help you? We use a variation of methods 2 and 3 to give you the quickest result. We can also help you to optimize & hijacker removal from your Amazon listing.

Is your Amazon account suspended? Do you need your listing or your account reinstated?  We can help with that too.

Please contact us for a custom quote. We are no longer able to offer one flat fee as each situation is different so we’ll need to look at your case before telling you if we can help and how much it will cost.

We work with trusted professionals who can help you with your Amazon listing optimization, Amazon suspensions, and hijacker removal from your Amazon listing issues. Our service is guaranteed.

 

  • Get a trademark and be brand registered in the US (9-12 months)*, UK (3.5 months), or Germany (less than 1 month with accelerated examination).

Note: A UK or German registered trademark will remove hijacker removal from your Amazon listing with our help.

  • Differentiate your product with unique bundles, unique designs, and unique packaging. This will make it more difficult for hijackers to copy your listing.
  • Have your brand logo clearly evident on your listing and on your listing photographs showing the products.
  • Create a website with your brand name in the URL.
  • Send cease and desist letters: you can use attorneys if it gets complicated, but they are effective on their own.
  • Note the difference between a reseller and a hijacker:

Reseller

A reseller is someone who has purchased your product from you at some point and has decided to sell it on Amazon. While this can be annoying, they are actually selling your real product so it’s ok for them to do this. If you are not brand registered, there is little you can do to have them hijacker removal from your Amazon listing.

Hijacker (piggybacker)

A hijacker or a piggybacker is someone who is trying to sell a fake version of your product and is claiming that it’s the same thing. Sometimes they will try to replicate the packaging to make an exact copy, but other times it will be a totally different product.

Amazon account suspensions

If your Amazon account has been suspended, please contact us to get our flat fee quote.

Our method of helping Amazon sellers includes:

  1. Reviewing everything the suspended Amazon seller provides to us.
  2. Working with the seller to identify the best ways the suspended seller can improve their business.
  3. Constructing a Plan of Action to obtain a quick reinstatement of the suspended seller’s privileges.

The entire process of drafting a plan of action for a suspended Amazon seller is focused on persuasive writing. Our goal is to persuade the person at Amazon to reinstate your selling privileges.

Prices depend on the country. Please check individual country page for exact prices for each package.

View All Country Packages

Frequently Asked Questions

Amazon Brand Registry enrollment rules
There are now updated rules from Amazon that explain how to enroll a brand for the first time or enroll a new brand into Amazon's Brand Registry. The process consists of 3 basic steps.
  1. You review if you are eligible for Brand Registry
  2. you sign into your account and
  3. you enroll your brand.
3 steps to enroll into Brand Registry What was before October 7? Before October 7, Amazon simply needed to see a trademark registration number, trademark name (and logo), country of registration. Since October 7, the rules have tightened and now in addition to previous requirements, you now need to show a photograph of your product or packaging showing the trademark. Amazon also wants to see ASIN or you can self-report product categories instead of providing an ASIN. Basically, they now want to see the same as you would submit to the US Patent and Trademark Office when submitting a Statement of use. What does it mean? It means that you need to have physical products in order to be able to take a photo or if this is not possible, you need to ask your manufacturer to take a photo of your product or packaging so that the trademark is clearly visible. See notice that came out on October 7:

Amazon Brand Registry

Amazon notice: New Brand Registry enrollment process If you want to enroll in Amazon’s Brand Registry program for the first time or enroll in a new brand, we have an updated enrollment process involving two new requirements. If you are a brand owner, you will need to provide at least one image that shows your brand name, logo, or other identifying mark on a product and/or packaging. You will also need to provide at least one ASIN for each product category in which the brand is sold. This will help Brand Registry better identify the brand being enrolled. For brands not sold on Amazon, there will be an option to self-report product categories instead of providing an ASIN. If you are not sure whether you qualify to apply for Brand Registry, please contact us. What do you no longer need? You no longer need to provide a website address. It's a good idea if you have a website even though it’s optional. You need to enter the URL of the website you’re selling products from outside of Amazon. If your website simply points to an Amazon listing, then do not include this URL (you can leave blank). How long will you wait? After you apply for Brand Registry, Amazon will review all the information. If everything is accurate, Amazon will approve your application within 2 days. However, the process may take longer. Unfortunately, with Amazon, we noticed some inconsistencies and in some cases, the process may take longer. Also, Amazon may randomly refuse your application giving a reason that's actually not true. In this case, you should simply re-apply. In some instances, you will need to re-apply a few times until you are accepted. What happens once you are approved? Once you submit your application to Amazon and it is approved, Amazon will send you the following email: verification email We will get a code from Amazon Brand Registry. Most likely it will come to us as your agent. Once we get it, we will forward it to you. You don’t need to ask us. Using this code you will be able to enroll to Brand Registry by providing the code back to Amazon. You will need to provide the code to Amazon support (will need to call them or post the code in your brand registry application, if this option is available).

Amazon Brand Registry

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My Amazon account has been suspended. Can you help?
We can help you to reinstate your Amazon seller account. As reasons for suspension can be different, please contact us with your details to get a custom flat-fee quote. Our prices are very reasonable and very competitive. 1. How long does it take to write an appeal? A: Please allow 7-14 days to prepare an appeal after we receive all the requested information. 2. What information do you need to start working on the reinstatement? A: We will need some information from you and we'll also need your support as we continue working on the reinstatement. We'll need: Seller Performance Notifications, you will also be involved as we need to ask more questions to understand the situation and assess if we can help you as not all suspensions are the same. We need access to the account specific to MYI, Seller performance notifications, A-Z Guarantee Claim, Orders, Buyer Seller Messages and Seller Metrics. 3. Can you reinstate my entire account as well as my ASIN listings? A: Yes, the main goal is to reinstatement your Amazon account. Once this is done, the listings will be reinstated as well. 4. Can you guarantee reinstatement? A: With Amazon account suspensions, nobody can give you 100% guarantee as we depend on Amazon. Our success rate is 75% for accounts reinstatement.
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Can you help with hijackers on my Amazon listing?
There are a few ways how you can prevent others from hijacking your Amazon listing. There are also various methods how you can remove hijackers from your listings. To describe, there are 3 ways to remove hijackers:
  1. deal  with Amazon through their support center (not always effective and can be time-consuming as you often need to do a test buy);
  2. legal way through cease and desist letters and often with an attorney representation (can be expensive and not always effective);
  3. other ways, when you know somebody in Amazon who can help your case (quick and effective, but you need to have connections).
How can we help you? We use a variation of methods 2 and 3 to give you the quickest result. We can also help you to optimize your listing to prevent hijackers in the future. For more details, please visit our page.
To open in a new tab, click: Can you help with hijackers on my Amazon listing?

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I am an Amazon seller and I don’t know what products I will sell next year. How do I file my trademark application?
We understand you. It's "catch 22" in a way: in the US, you can't register a trademark until you begin sales but you can't get in the Brand Registry until you have a registered or pending trademark. On top of this, being an Amazon seller you need to be adaptable as you don't know what products you will be selling next year. So what should you do? Let's break this into pieces: 1. You need a registered trademark to get into Amazon Brand Registry and to get full protection for the products you sell. You may also get in the Brand Registry with a pending trademark but you won't be able to remove hijackers until your trademark registers. 2. A trademark is always filed for specific products and each category (class) of products comes with the Trademark Office filing fee (aka government fee). You can't file a "generic" or "umbrella" trademark without identifying the specific products in the trademark application. 3. It means you need to come up with a mini-business plan and itemize the products you may be selling in the next year. This may require product research and brainstorming. 4. Once you have the list of products or at least a general category, we can do an initial trademark search. 5. In order to file a trademark, we'll need to know actual products that you sell or will be selling in the foreseeable future. We can finalize them once we begin working on your trademark application. If you provide us with a general category, we can write a product list for you, but we do need your initial input. Please note that registrations are granted only for specific products or services that are listed in your trademark application and NOT for the whole class. Additionally, please remember that registration of your trademark does not give you a monopoly for other products and services not covered by the registration (unless those other products and services are considered "related", i.e. similar). Examples of similar products: clothing and bags; jewelry and watches; toys and educational books; cosmetics and creams; tea and coffee. We invite you to check our articles on this subject: 11 Trademark Tips: how should I list products and services in my trademark application? What Every Business Should Know about Trademarks Registration? Note: no use prior to registration is required in Canada, the UK, EU,  Brazil, Japan, China,  and Australia.
To open in a new tab, click: I am an Amazon seller and I don’t know what products I will sell next year. How do I file my trademark application?

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